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Extended Warranties

Electrified.com Bulb/Lamp Extended Warranty Offers:

Full Parts and Labor Protection for the time period purchased.

ONLY $39 FOR 3 MONTH’S ADD-ON COVERAGE ON E AND O SERIES LAMPS! 

ONLY $59 FOR 7 MONTH’S ADD-ON COVERAGE ON E AND O SERIES LAMPS! 

The coverage “adds-on” or extends your coverage for the length of the warranty time period purchased. So if your item has a 150 day Electrified warranty, the coverage is extended by 3 months or by 7 months depending on which warranty you purchase. This coverage is provided exclusively by Electrified Discounters, Inc. Up to two replacement lamps will be provided as needed during the extended coverage period.

Contact Electrified.com directly for replacement.

MACK Bulb/Lamp Extended Warranty Offers:   (For individuals; non-commercial use only.)

Mack offers 3 year coverage on E and O Series Lamps and Bulbs. After your initial warranty from Electrified Discounters, Inc. or the Factory Original manufacturer is over, Mack will replace up to 2 bulbs/lamps on an as needed basis. You may be required to ship the malfunctioning bulb to Mack Camera & Video prior to the replacement of the bulb. To register your warranty on line, go to MACKCAM.COM, or call toll free (800) 252-6225 within 30 days of your invoice date. 

When you call for service with Mack you will need to supply: 

1. Service Agreement serial number.
2. Verify your name, address, and telephone number.
3. Verify product, manufacturer, and model number.
4. Verify product serial number.
5. Verify receipt of proof of purchase.
6. Description of problem with product. 

FAQ

Q: Is my Extended Warranty refundable? 

A: Your Extended Warranty can be cancelled if you return the product purchased within our 30 day return policy with approved return authorization number. This does not apply to special order items. 

Still have questions? E-mail us at customerservice@electrified.com or call us at (800) 678-8585.